When considering a collection firm, every credit professional has certain expectations that must be met, and hopefully, exceeded. You want a company with strength, stability, experience and an interest in truly providing service.
Our Louisville office is staffed with expert collectors who average more than 15 years with CST Company, and many with more than 20 years of total collection experience, is one of the first things our new clients are surprised to find out about our organization. These collectors (we call them adjustors) are an asset to any company needing outside collection assistance.
Our 93+ years in business has afforded us the time to develop services to help you maximize recovery from the smallest commercial account to the largest. If the situation requires it, we can even send a local representative to visit your past-due account personally.
Would you be interested in having an attorney contact your debtor without the legal costs that come with that type of effort? CST Company's in-house attorneys make the final contact with every debtor company before the account is put into a local attorney's hands for legal demand and possible litigation.
Pre-Placement services are a hallmark of a collection firm that puts your interests first, because it means that the agency wants to give you the best chance to get your accounts collected at the lowest effective cost. Having your accounts monitored for free through our Marginal Accounts Registry, or doing a confidential inquiry on your larger balance past-due customers through our Free Advisory Service, can mean the difference between a full recovery or total write-off.
Do you have a regular need for collection services and expect to have more than a voice on the phone to depend upon? Free, personal consultation by a local CST Company representative, ensures that we know what you want. We can customize the process to suit you, not force you to live in our world.
For more information on how CST Company can be your Key to Collections, just click on a service on the list to the right, or click the CONTACT US button.
We look forward to hearing from you!